Maintenance Mode allows the vendor to temporarily disable the storefront so customers cannot browse or place orders. This is useful when the website is under maintenance, updates are being deployed, or the vendor’s subscription has expired.

What Customers See

When maintenance mode is active:

• The storefront is hidden
• Customers cannot browse products
• A “Site Under Maintenance” page appears using the title, message, and image provided
• Admin panel remains accessible for the vendor (unless subscription expired)

Why Maintenance Mode Exists

Maintenance Mode helps in the following cases:

• Website updates or fixes

When developers or vendors need to make changes without customers seeing broken pages.

• Data migration or theme updates

Prevents shoppers from accessing the site during backend operations.

• Subscription expired

If the vendor’s service subscription ends, the system automatically enables maintenance mode.

• Temporary downtime

Vendors can manually put the store on hold during system issues, inventory updates, or rebranding.

This ensures customers always see a clean, controlled message instead of errors.

Field Explained

1. Title

The heading shown on the maintenance page.

Example: “We’ll be back soon” or “Site Under Maintenance”.

2. Description

A short message explaining why the store is unavailable.

Example: “We’re upgrading our system. Please check back later.”

3. Status

This toggles vendor-controlled maintenance mode.

True → Vendor manually puts store in maintenance

False → Store is live

4. Image

The image shown on the maintenance screen (brand logo, illustration, etc.).